Our Nairobi HQ offices are located in the
prestigious Lonrho House on Standard Street in
the centre of Nairobi


A client being instructed by a gemologist in a private
gem-room in our Lonrho House offices

CONTACT US

CALL US

Toll Free from USA and Canada : 1 888 281 3678
Toll Free from the United Kingdom : 0800 368 6128
Toll Free from Australia : 1 800 940 788

Please note that our normal office hours are 9am to 5:30pm Monday to Friday
and we are 8 hours ahead of Eastern Standard time and 2/3 hours ahead of GMT (depending on
British summertime). If you have a query outside of these hours please direct it to our email contacts
below and we will respond asap.

Direct : +254 20 2641700

EMAIL US

Customer Service Dept : customerservice@lapigems.com

Direct your questions about shipping, returns, payments and any other queries here

Questions to our GIA Gemologists : Use our dedicated Ask A Gemologist feature

If you have any questions about a specific stone(s) on our site or a general question about gemology please use this feature and a GIA gemologist will address your query directly

MAIL TO US

Our mailling address is:

LAPIGEMS GEM COMPANY
P.O. Box 72202
Nairobi 00200
Kenya
East Africa

Please note that this address is for mail only and is not suitable for Fedex / UPS. For these services please use our physical address below.

VISIT US

Our physical address is:

LAPIGEMS GEM COMPANY
2nd Floor, Baobab Block, Karen Office Park, Langata Road
Nairobi 00200
Kenya

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Lapigems Gem Company is a member of / staff hold qualifications from the following leading Gemological Organizations

 

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